Privacy Policy

This policy outlines SIRCA’s approach to protecting the privacy of our clients, colleagues and business contacts. SIRCA understands that privacy is important to you in your dealings with SIRCA.

SIRCA abides by the National Privacy Principles (NPPs) that are contained in the Privacy Act 1988 (Privacy Act) and govern how SIRCA handles personal information.

1. What kinds of personal information does SIRCA hold and what is it used for?
2. How does SIRCA use personal information?
3. Does SIRCA give your personal information to anyone else?
4. We ensure information quality
5. Access and correction
6. Is your personal information stored safely?
7. Contacting SIRCA

1. What kinds of personal information does SIRCA hold and what is it used for?

SIRCA may collect personal information about its clients and business contacts in a variety of ways.

1. Existing Clients
   SIRCA will collect information about you such as your name, business contact information (including your employer details and email address). This information is necessary in order to manage our client relationships.
2. Potential Clients
   Sometimes SIRCA identifies the contact details of potential customers through SIRCA's own investigation. This information is collected for the purpose of advising you about our products and services which are new or which may be of interest to you. If we do collect personal information about you in this way, we will provide you with the opportunity to control how that information is used. This is discussed further in this Policy at 2.2 below.
3. Contributors and Business Contacts
   If you are a contributor to SIRCA’s activities or otherwise enter into business dealings with SIRCA, SIRCA will collect the information necessary to complete the relevant business transaction with you or to identify potential business dealings. This will include all personal information contained in all correspondence and agreement between you and SIRCA.
4. Online Collection
   This additional information may or may not identify you. Information collected through SIRCA's online services will include information that you voluntarily provide. It may also include the type of your Internet browser, operating system, address of the referring site, your IP address and clickstream information.
   Cookies are pieces of information that our website sends to your computer while you are browsing our site. This information helps us develop our website to provide you with the most efficient way of receiving information. These pieces of information also allow your browser to utilise some of the features on our site. We use both session ID cookies and once you close your browser, the cookie simply terminates. Most web browsers are set by default to accept cookies. However, if you do not wish to receive cookies you may set your browser to either prompt or refuse cookies.

2. How does SIRCA use personal information?

1. Information about our Products and Services
   SIRCA uses information of both existing and potential clients to advise you about our products and services and important news from time to time.
   SIRCA gives both existing and potential clients the option to decide whether or not they wish to be contacted in the future by SIRCA.
2. Statistics About Website Usage
   SIRCA may use information, including that collected through our website, for statistical purposes to improve the range of our products and services.

3. Does SIRCA give your personal information to anyone else?

SIRCA will not disclose personal information about existing and potential clients to third party contractors and service providers.

SIRCA may disclose information for legal reasons, for example disclosures may need to be made to law enforcement agencies, government agencies, courts or external advisers. SIRCA's policy is to only make such disclosures in accordance with the Privacy Act.

4. We ensure information quality

We will take reasonable steps to ensure that client data is processed promptly, accurately and completely and that corrections will be made as soon as possible.

5. Access and correction

Under the Privacy Act, you have a right to seek access to information that SIRCA holds about you (although there are some exceptions to this). You also have the right to ask us to correct information about you that is inaccurate, incomplete or out of date. If you wish to exercise your right under the Privacy Act to seek access to the personal information that SIRCA holds about you, we ask that you contact SIRCA's Communications Officer, who will explain how SIRCA will handle your access request. In the first instance, we will generally provide you with a summary of the information we hold about you. We will assume (unless you tell us otherwise) that your request relates to our current records about you. These current records will include personal information about you which is included in our databases, and which may be used by SIRCA on a day-to day-basis.

To provide you with access to this personal information, SIRCA would ordinarily provide you with a printout of the relevant personal information from our database. SIRCA will not charge you for the cost of providing this type of access to these records.

6. Is your personal information stored safely?

SIRCA takes reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorised access, destruction, use, modification or disclosure. SIRCA takes a range of technical, contractual, administrative, and physical security steps to protect all clients' information.

7. Contacting SIRCA

If you have any questions or comments about this privacy policy, or if you wish to complain about how we have handled personal information about you, please contact SIRCA's Communications Officer:
Telephone: (02) 9236 9115
Email: sirca@sirca.org.au
Address: Communications Officer, SIRCA, PO Box H58, Australia Square NSW 1215